CUSTOMER SPOTLIGHT

"With MemberDirect Integrated Services we have been able to provide our Members with a compelling and competitive online offering while reducing our staff, operating and capital costs."

North Shore Credit Union

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[MemberDirect ™]

Consumer Online Banking

MemberDirect Integrated Services

The internet is changing the way people shop for financial services and interact online with their financial institution. MemberDirect Integrated Services is a unique online banking and website solution that combines self-service banking with full website capabilities, including calculators, application forms, content management and reporting tools. It can also interface to multiple back-office systems, providing channel transparency and better service for your customers.

Download Service OverviewSuccess Stories | Client Websites 

MemberDirect Online Banking

Our online banking service offers you a low-cost solution to meet all the self-service trnsaction needs of your customers. MemberDirect Online Banking allows customers to easily achieve their day-to-day banking needs, such as reviewing account history, viewing cheques, paying bills, transferring funds, receiving electronic statements and opening new accounts.

Download Service Overview

 

Other Features

We offer a number of optional services that provide added value for your customers, and keeps them coming back to your site more frequently. 

AccountPlus™ Credit Card and Brokerage Integration

Provide your customers with a view of their entire relationship with you by providing them with balance and transaction information on their mutual funds and credit cards.  Currently available partners include Credential® Securities, Credential® Asset Management, Ethical Funds and CUETS.

epost Bill and Document Presentment

MemberDirect Services has a seamless way for your customers to receive and view their bills online using epost, Canada Post's free electronic document presentment service.

Download Feature Overview | epost Website

Electronic Statements

Many customers no longer want to receive paper statements due to identity theft or environmental concerns.  You can now provide them with the convenience and security of receiving and viewing their statements online within MemberDirect Services.  

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